Whenever you see leadership breaking down it’s not because of a bad process, it’s generally because of a gap between the leader and their teams. It’s challenging to have hard conversations with people, and it’s easy to assume everyone knows and understands your goals and expectations, however, good leadership is about great communications – all the time, repeatedly. It’s about engaging with your people, understanding them, and ensuring there’s alignment in the path forward. As you follow those principles, you build trust and confidence, and that delivers great results. Let’s commit to not allowing gaps to form between leaders and teams.