Do you ever wonder if you’re wasting your time talking with others? Here’s a two-part series on conversation ROI. Part 2: As a leader, with or without a team, your conversation with others can drive a good ROI on your time. How might that be? ‘5. Conflict resolution: Office conflicts can be costly and disruptive. Conflicts can be prevented from escalating by having constructive and timely conversations…6. Risk mitigation: Transparent conversations with leaders can reveal potential risks and challenges at an early stage…7. Leadership Conversations extend beyond internal communications. These conversations also involve interactions with (other) stakeholders…8. Innovation: Encourage a culture that encourages continuous improvement by having leadership conversations.’ (T.Hagen)