Category: Simple Idea
Communication: Idea #363
‘Truett Cathy consistently reminded his employees to respond to customers saying, “my pleasure” instead of “you’re welcome” because he loved the message that it was Chick-fil-A’s pleasure to serve their customers. Leaders are repeaters – he had to consistently communicate this message to his team in order to see results. Is it a pleasure for…
Unselfish: Idea #362
Why is it so hard to be unselfish? Maybe not for you, but it is for me. ‘To be unselfish means to think of ourselves less. It does not mean thinking less of ourselves or being self-deprecating. When you begin living unselfishly, it can be emotionally overwhelming, but as Andy Stanley says, “Do for one…
Honest: Idea #361
A question I know I need to keep asking myself regularly is: Am I an honest person? ‘We all want to have honest relationships and be around people who are honest. Honest people are truthful, what they say is reflected in what they do. They have a sense of character and authenticity. Everyone has good…